SERVICES

We provide reliable assistance during and after the purchase of a crane, whether it is needed in terms of advice, maintenance, repair or technical emergency situations.
 

Spare parts service

It is understood that all needed parts are made available as quickly as possible. This can be realized owing to our large inventory. Almost every spare part is on stock, from the smallest screw to the biggest cylinder. If parts are ordered by 4.00 pm, they can be sent even the same day. You need it earlier? No problem – via overnight shipping the part will reach you by 7:00 am the next day.

Feel free to get in touch with our warehouse staff.

Technical support and maintenance

Repairs of any kind, modifications and maintenance belong to the range of our services and are executed in close cooperation with you. Apart from scheduling a date and time together you will be kept informed on the work to be done.
On request, we are also well prepared to carry out expert approval inspections as well as approval testing in compliance with the Industrial safety regulations and accident prevention regulations

.With our customer service car which is equipped with spare parts and tools, our service technicians are also able to render quick aid even on site. In case of need, please contact our after-sales manager to agree on date and time.

Technical emergency support

In case of emergency we will provide technical support by phone at any time. Our skilled technicians will try to help you quickly and in an uncomplicated manner.

For this purpose, we established an emergency hotline:

Please dial 04474/ 897-0. In order to get automatically connected to our service technician you have to press ‚1‘ as soon as our answering machine has responded to your call.

Training courses

On request, we offer training courses for crane operation and in case that several persons of the same company are to be trained we will be prepared to provide separate training. Please get in touch with us.